Good day Vodacom,
I have now had enough, and if this ongoing problem is not sorted out, i will be taking this complaint further.
I stay in Lombardy East and we have endless signal problems, we cannot get signal, have to stand in certain places in the house to get it!!! I submitted a complaint in about 2 years ago regarding this signal problem. I kept receiving various sms's stating that Vodacom is sorry and they will get back to me regarding putting up of a tower for signal etc. This has been going on for about 3 years now. We have 2 vodacom contracts in the house and both struggle with signal problems. What happenes if we get robbed and we are unable to reach anybody because we canot get through to anybody???? I have a friend who is with MTN, who had the same problem and MTN put an aerial on his roof to fix his problem. Maybe we should all change to MTN. My whole family have vodacom contracts, my mother has been with Vodacom for 15 years, me for about 5 years. This is getting ridiculous, stop promising stuff you cannot follow through with!!! Do something about it!!!