The request was noted on the 1 March 2013. Since there is a 30 day notice period, the contract will be cancelled on the 31 March 2013.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:1847570 Hello Zabulo,
Thank you for bringing this matter to our attention.
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
According to our records, the cancellation request was noted on the 1 March 2013. Since there is a 30 day notice period, the contract will be cancelled on the 31 March 2013.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:1847570
Hi
The 30 days has passed and the stupid debit order keeps going off.it seem like there is nothing i can do but take the matter further because you guys are incompetent from my knowledge my debit order now is supposed to be R268.99 not R647.I want to be paid back the debit orders for the past 2 months because my contract ended in february.
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