I have three contract phones with 8ta. I recently discovered that I have been paying for four contracts, the reason therefor is when I opened the second and third contract they gave me a simcard that didnt work so they exchanged the simcard but kept the one that was not working and deducted the money every month as a fourth contract that I am not using. I have this contract that Im not using and paying for, for more than a year. I reported it to 8ta costumer care a few times and its been almost two months and nothing has been done about it and Im still paying for the fourth contract by debit order. Please can u help me sort out this problem.
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