AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Upgrade of 0723737554 | #86854

Vodacom
Upgrade of 0723737554

On the 2nd april I called vodacom to do an pgrade for the above number. On the 4th the upgrade was cancelled and I called again on the 6th and evrything was done and I requested to upgrade from topup 75 to 135 on a Nokia C2-02 white. I was told that they had stock of 106 and hen they delivered they deleverd a black one. I called and requested them to come and collect so that they can send me the one that I wanted. They then called my mom to request her to convince me to get the black one bcause they do not have the white one. If they had told me in the1st place I wouldn't have upgraded but now it seems as that vodacom ew that they don't have the phone and wanted to corn me to except what they had delivered. Can u pls arrange for this phone to be collected and also cancell my upgrade I will wait for the contract to expire so that I can teminate it

Date:

Company: Vodacom

Country: South Africa   City: Call centre

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google