I renewed my blackberry contract from the vodacom shop in George at the Mall in January 2013 (end). Since then my phone had to go back to get a new batttery and on Friday I took it in to be looked at again. It gets warm and the battery don't even last a day. The assistant there told me they will have a look and that it might need a software upgrade. On my return to find out what the problem was, I was told that they need to send the phone to JHB and it would take a week to get back. I wasn't asked to sign a thing, it just went. Today I was told that it might take up to 2 weeks to get my phone back. I will never ever get a blackberry again!!! My phone is my work and in the less than 3 months I had my Blackberry 9320, I had to take it back to the shop twice and now I don't have a phone for 2 weeks! I didn't even get a loan phone-nothing! I am really dissappointed in blackberry! I tried to get out of the deal to try and get another phone, but no! Not permitted. Really, really, really bad service and fed up with this. Chere'
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