Hello 001Johan,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
The matter has been referred to the management team of our Eastern Cape Region for urgent attention. They will investigate and revert to you.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Veronica
That was the last I heard from them, nobody pgone me to discuss problem further
Johan Kleynhans
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