Mtn
STILL NO FEEDBACK ON MY ESCALATION

STILL NO FEEDBACK ON THE BELOW???
Hello ayesha1,

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Kindly note that the matter has been escalated to the Retentions supervisory team for assistance.

We sincerely hope that the above is in order and that we are able to restore your faith in us.

Kind regards
MTN SP Complaints Management Team
REQ:2605410