My phone Samsung SII was, I claimed by ccover and they approved it and phoned me on 27/02/2013.
I want the Samsung Note 2 and they said it okay if I just Pay in the difference. 28/02/2013 Cell c phoned me and explained to me they don't have stock of the phone. After waiting I phoned Cell c on 14/03/2013 only to discover they have 21 in stock. They say it's only for new & upgrade contracts. I'm a client of them for the passed /- 7 years and will look different options then my contract ends.
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