My phone Samsung SII was, I claimed by ccover and they approved it and phoned me on 27/02/2013.
I want the Samsung Note 2 and they said it okay if I just Pay in the difference. 28/02/2013 Cell c phoned me and explained to me they don't have stock of the phone. After waiting I phoned Cell c on 14/03/2013 only to discover they have 21 in stock. They say it's only for new & upgrade contracts. I'm a client of them for the passed /- 7 years and will look different options then my contract ends.
Cell C Answer!
Hello Johanking8,
The stock may have already been reserved for customers hence we were unable to avail a Note 2 to you.
A consultant will be following up on the above and reverting with the necessary feedback. Do expect to hear from Sandros soon.
Regards
Cell C | TK
Hi,
No the stock was not reserved for customers. The operator could have given ME one if I upgraded or taken a new contract out. So it's not already allocated to clients but it's waiting and reserved for new & upgrade contracts. That's exactly my point. Why? After complaining I receive one in 2 days?
Regards
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