I cancelled the "My Music" service in the first month after being persuaded to take it last year in October.
I received a confirmation email that the service had been cancelled, but I have just seen my Feb 2013 account statement and it seems that the monthly "My Music" charges are still being debited to my account (MyAccount.Pro)
I visited your Cape Town Canal Walk branch today to complain about this.
They suggested I forward the email confirmation I received last year and request that my account be refunded with all "My Music" debits which post-date this email.
I sent an email to [Email Removed] from Autopage as recommended by the Canal Walk branch but have heard absolutely nothing.
Please feedback to me as soon as possible.
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