AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Poor coverage, no assistance | #34540

Mtn
Poor coverage, no assistance

I went to the MTN shop on January 12 to complain that I was being charged for 3G internet and the house i am in has no coverage, they gave me the number 0839001212 and when I phoned they told me that they would send someone with a booster within 10 days, despite phoning 3 times and spending over 1 hour on the phone they have not even bothered to contact me. I would like to cancel my contract but do not want to be blacklisted. I do not know the number of the sim card that i use for the internet.

Date:

Company: Mtn

Country: South Africa   City: Newcastle

Category: Telecommunications

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