AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN allows WASP affiliates to subscribe members | #306050

Mtn
MTN allows WASP affiliates to subscribe members

This is the third time I'm being subscribed to one of MTN WASP affiliates without my permission. Contacted the call center 13/01/14. How does a member become subscribed to a service without consent, very simply MTN will allow these so called people to just select your number and subscribe you. I don't use my phone to visit the internet as I had previously been billed by Mira Networks without consent and was refunded. But again I noticed that even when i don't use my phone, i am being billed, in September 2013, I contacted MTN, Airtime, Data, and SMS's was all at zero balance? Did not understand, was told by a consultant, I will be contacted withing 24 hours, 4 months later still no resolve or contact. Again I am being subscribed without my consent in December by Victoria Technologies, MTN claims I agreed to this. i know from previous experience not to even read these messages, when I check my phone for the date, on SMS's received is from MTN, for that date??? If I did not get in touch with MTN I would not even been aware that I am subscribed again. No decent response on the first on, no response at all on the second one and now I am being told that I have to wait for a response.

Date:

Company: Mtn

Country: South Africa   City: CAll Cente

Category: Telecommunications

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