I'm not sure if this is a joke to you Nomonde or what because this is the same response you gave me on the 21 October 2013, i quote "However we have escalated this to the Regional Management for MTN stores for resolution and they will contact you for feedback.
Regards,
Nomonde.
REQ:2811893".
If i don't get my phone by next week I'm going to stop paying for this phone until you resolve it. I am really tired of this and unproffessional service that MTN has been giving me. Give me my phone or my money back so that i can go to proffessional service providers, it is that simple. I am really off right now, you must remember you are not doing me a favour here I bought this phone and I'm still paying for it.
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