Guys this is disgusting and the sign of having incompetent staff cause all the time you complain they will tell you about the touch points breakdown and nothing happens. Since struggling for three months now for the matter to get resolved but are quick to take money.
Hello JANRA,
Thank you for posting.
Please accept our apologies for delayed response and for any inconvenience caused due to the breakdown in service during your interaction with one of our touch points.
Kindly be advised that this has been escalated to the Regional Management for MTN stores for resolution and you will be advised of the outcome.
Regards,
Nomonde.
REQ:2225618
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