Vodacom
No Airtime issued on the 1st of every month

I have a Vodacom Top up 315 contract. My account should be credited with R315 on the first of every month. This is now the second month I must call them and ask why my airtime is not loaded. This month I called twice and each time i'm about half an hour on the phone, seems like the consultants don't know what to do. I wish I can cancel this contract.., . Unsatisfied Custome