AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - ROBBED BY VODACOM | #24229

Vodacom
ROBBED BY VODACOM

IF I HAD A LASER SABRE I WOULD ZAPP VODACOM RIGHT NOW!!!

O N E
I took out a MyGig1 contract for my laptop @ R99 per month.

T W O
I assumed/trusted that as soon as the 1 Gig data ran out, my access to internet etc would automatically stop.

T H R E E
BUT... what the did: As soon as the 1 Gig data was used up, they continued charging me cell phone rates, without ANY notification or prior warning.

F O U R
I am absolutely appalled and feel like I have been robbed and cheated!

F I V E
Instead of paying just R99 per month, which is why I took out the data contract in the first place - my account has now been deducted with R1811 in December and R2698!!!

Anybody know what I can do about this? Money is gone, deducted via debit order...

Date:

Company: Vodacom

Country: South Africa

Category: Telecommunications

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