AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - I cant believe the Horrible AND Atrocious service | #237679

Mtn
I cant believe the Horrible AND Atrocious service

Unbilled invoice

Please note that discounts have not been applied
Date Transaction Amount
2013-10-21 National Calls R 0.00
2013-10-21 MTN 500 SUBSCRIPTION FEE R 438.60
2013-10-21 CALL LINE IDENTITY MONTHLY FEE R 7.89
2013-10-21 SERVICE FEE ITEMISED BILLING R 18.86
2013-10-21 PROMO SERVICE FEE R 157.02
2013-10-21 PROMO SERVICE FEE R 157.02
2013-10-21 SERVICE FEE ITEMISED BILLING R 18.86
2013-10-21 MTN 500 SUBSCRIPTION FEE R 438.60
2013-10-21 CALL LINE IDENTITY MONTHLY FEE R 7.89
Total excluding VAT R 1, 244.74
VAT AT 14% R 174.26
Total R 1, 419.00

NOT ONLY HAS MY PREVIOUS COMPLAINT NOT BEEN RECTIFIED OR RESPONDED TO NOW I GET THIS UNBILLED INVOICE FOR DOUBLE SUBCRIPTION FEE AND WHAT THE... IS PROMO FEE! AND TO TOP IT ALL MY LINE HAS BEEN SUSPENDED SINCE MID SEPTEMBER!

AIRTIME NOT USED HAS BEEN CARRIED OVER BUT NOT MY DATA BUNDLE! BETWEEN ACCOUNTS/CUSTOMER SERVICE AND VANGATE BRANCH IN THREE WEEKS NO WHERE FURTHER THAN WHEN I STARTED MY ENQUIRIES REGARDING MY BILLING!

Date:

Company: Mtn

Country: South Africa   City: Cape Town

Category: Telecommunications

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