AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - Contract NOT GETTING loaded with data or airtime | #230870

Autopage
Contract NOT GETTING loaded with data or airtime

We took out a contract with Autopage

Contract is on a Samsung 10.1 Note Tablet
and includes 100minutes p. month
and 2 GIG data

We have phoned customer service asking every day to look into our problem. Its the 11th of the month already & have not received any of our minutes or data.

every time we phone they say they will send an email and it problem should be corrected in 24hours. Which is NOT the case. We still DON'T have any data or airtime.
We pay for nothing and don't feel happy at all.

Should you not correct the mistake! We requested a STOP DEBIT order instruction from the bank - and will not pay again until we receive what we had paid for already!

Fair is Fair - you pay money for a service or item!

Please respond to us with a solution -
The contract Number is 074 557 5598

Please phone us on 072 7949158 or 084 200 1448

please treat this matter as urgent

Date:

Company: Autopage

Country: South Africa   City: Vanderbijlpark

Category: Telecommunications

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