AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Breach of contract and Abuse/suspect sabotage cell | #228443

Vodacom
Breach of contract and Abuse/suspect sabotage cell

Planned new contract on Samsung S4. Delays with store and Lack of service. Signed contract 6 weeks later 28th Aug 2013.Nightmare since. Twin activation didnt work as ws advised it would. Deactivated. Redeemed points from pay as u go for small cell (was kept in cupboard for 6 weeks) Lack of service and bad attitude. No copy of contract til I requested later. Sent pvt CV instead of contract. Then contract fwded. 12 days into contract got call from DANIEL of a problem but would NOT AFFECT phone. To ignore VODACOM msgs. Then no email, then no WApp. Kept calling Vodacom. Desperate as phone is my business. No client contact. Told a day later contract cancelled (call were recorded). Frantic. Norman said would sort quickly but didnt call me back as promised. learned I was on Pay as u go. Topped up to communicate. Paid contract 2 months, tops top up Bberry for email 2 Connections insurance. Use on contract 12 days. Contacted Bongi Rolien called me. Nothing done. Costs increase. Reactivated against instructions on 3 10. Despite paying no internet and features cancelled- over 50 emails. VC done nil. Business health suffering. Cell suspect tamperring ans smses too not going thru. HELP..

Date:

Company: Vodacom

Country: South Africa   City: Vodashop Norwood mall Jo

Category: Telecommunications

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