Mtn
Are you having a laugh MTN!

"Hello JohnstonP,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes.

According to our records you have been in contact with our insurance division and they have advised that the handset is not insured with MTNSP.

Best Regards
MTNSP
REQ:2609336"

ARE YOU HAVING A LAUGH! I AM INSURED WITH MTNSP, AND HAVE AFTER DAYS OF DEALING WITH YOU GOT THE LOAN PHONE AND MY INSURANCE HAS BEEN APPROVED! THATS WEIRD HEY... CONSIDERING IM NOT INSURED WITH YOU - SO YOUR RECORDS SAY!