AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Not satisfied with response from MTN | #241286

Mtn
Not satisfied with response from MTN

Please refer to reply received from MTN

"Hello karinkruger,

Thank you for your post.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records to our records the number was migrated to top up.

Best regards
Mantoa
REQ: 2810500 "

What about the current bill and what about the previous two invoices that I had to pay in order to keep my other two phone contracts running and to avoid suspension of services?

Is MTN going to credit me for that???
Why did it take MTN more than 10 months to get this contract to a top-up???

As a client for more than 14 years, I am very disappointed with the service that I got from MTN.

Date:

Company: Mtn

Country: South Africa   City: Pretoria

Category: Telecommunications

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