AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - Nashua Mobile debited me for R1770 wrongly | #203875

Nashua Mobile
Nashua Mobile debited me for R1770 wrongly

On 25/06/2013 I applied for a contract for an Asus Galaxy Nexus 7" tablet and two days later i picked up the tablet from the store only to realise that it was the incorrect tablet as they provided me with a Wifi only version instead of the 3G/Wifi version which i ordered. I returned it the same day and was informed that it would take up to a week to get the correct tablet to the store. On 01/07/2013 i cancelled my application completely and i was informed that everything would get cancelled and i would not be debited at all.
On 20/08/2013 I was debited for R1770.82!

Since then I constantly have to phone the store and i keep getting told that Head Office and the Glen branch are in disagreement as to who should be liable for the refund.

This is appalling and disgusting that i have to sit and wait while the two parties argue it out.
They could just as easily refund my money and then hash it out to see who should be liable!!

Date:

Company: Nashua Mobile

Country: South Africa   City: The Glen

Category: Telecommunications

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