AfricaComplaints.com » Telecommunications » Complaint / review: Nashua Mobile - Billed for something that you cancelled | #189568

Nashua Mobile
Billed for something that you cancelled

My contract expired on the 27th June 2013 and I sent a cancellation form to Nashua Mobile to cancel the contract and cancel the SIM card a month before the contract expired. The contract was then cancelled, 2 weeks back I received a statement saying that I am billed R10.84 for Sim card insurance and clip. I contacted Nashua Mobile and was advised that it was a system error they will pass the credit and I won't pay that R10.84. Yesterday my bank account was debited with R10.84 by nashua mobile. What clip and sim insurance am I paying for as I have cancelled this 2months ago??? really now. This is so not proffessional. I wanted to take another contract with Nashua Mobile soon, but with this I doubt I will ever do business with them again.

Date:

Company: Nashua Mobile

Country: South Africa   City: Customer Service

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google