AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - MTN DONT REPOND TO QUERIES LOG ON THEIR WEBSITE | #178051

Mtn
MTN DONT REPOND TO QUERIES LOG ON THEIR WEBSITE

See my query below and response from MTN on 1 Aug 2013. It is today 7 August 2013 and still no response on my query.

Good Day

I have logged a query on 18 July 2013 on the website and the status is still OPEN. Why do you have the facility if you dont attent to the queries. Query number 102205645
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SUPPLIER'S RESPONSE Mtn Time and Date 11:52:14 | Thu 1 Aug 13
Hello jakes1,

We acknowledge your complaint and apologise for any inconvenience caused.
This matter will be assigned for speedy resolution.
Reference: 6882419

Kind regards
MTNSP Complaints Management Team

Date:

Company: Mtn

Country: South Africa   City: Johannesburg

Category: Telecommunications

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