See my query below and response from MTN on 1 Aug 2013. It is today 7 August 2013 and still no response on my query.
Good Day
I have logged a query on 18 July 2013 on the website and the status is still OPEN. Why do you have the facility if you dont attent to the queries. Query number 102205645
Add a new Mtn Report Inappropriate report? Back
SUPPLIER'S RESPONSE Mtn Time and Date 11:52:14 | Thu 1 Aug 13
Hello jakes1,
We acknowledge your complaint and apologise for any inconvenience caused.
This matter will be assigned for speedy resolution.
Reference: 6882419
Kind regards
MTNSP Complaints Management Team
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