I APPLIED FOR TWO CELL PHONE CONTRACTS THE ONE WAS TO PORT A NO AND THE OTHER WAS FROM PREPAID TO CONTRACT. I WAS MESSED AROUND FROM DAY ONE, I EVEN HAD A CHAT WITH THE MANAGER AND HE WAS ALSO NOT VERY HELPFUL.EVENTUALLY I CANCELLED BOTH CONTRACTS AS THEY KEPT ON TELLING ME TODAY TOMORROW. SO EVENTUALLY I CANCELLED BOTH THE CONTARCTS. TO TOP IT ALL UP THEY SEND ME A BILL FOR R 2137.13 FOR SOMETHING THAT I DONT HAVE .
NEVER EVER AGAIN WILL I EVER GO TO A NASHUA MOBILE STOR THERE ATTITUDE STINKS AND I PERSONNALY THINK THEY DO NOT HAVE CUSTOMER SKILLS.
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PLEASE CHECK OUT NASHUA RESPONSE TO MY COMPLAINT .
I LAID THE COMPLAINT IN JUNE AND TO DATE 11.07.2013 MY QUERY IN NOT SORTED OUT
SUPPLIER'S RESPONSE Nashua Mobile Time and Date 15:12:11 | Thu 11 Jul 13
Hello srss786,
Thank you for bringing your concern to our attention.
We apologise for the frustration and inconvenience caused.
As discussed, we will have this resolved asap.
Kind Regards,
Bradley M
Nashua Mobile
IF THAT YOUR RESPONSE THEN IAM CONVINCED THAT FROM THE BOTTOM TO THE TOP MANANAGEMENT YOU ALL THE SAME.
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