HAWB8084331920 - I REFER TO A PREVIOUS COMPLAINT MADE HERE. THE REFUND WAS FOR R121.94, SO DHL THINK IT IS ACCEPTABLE TO REFUND R100.00, KINDLY DEPOSIT THE BALANCE ASAP. I AM NOT A CHARITY, THIS IS!!!
IF I PAY SHORT WILL YOU RELEASE MY SHIPMENTS IN FUTURE? I DONT THINK SO, SO WHY SHOULD I ACCEPT THE WAY YOU CONDUCT BUSINESS
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SUPPLIER'S RESPONSE Dhl International Time and Date 15:44:15 | Thu 24 Jan 13
Hello RGL,
I have tried calling you a couple of times regarding this query, but the number provided is engaged.
I will be investigating this matter now, and will revert to you as soon as possible with feedback. If the incorrect amount has been refunded to you, I assure you that this will be rectified as a matter of urgency.
Please accept my sincere apologies for any inconvenience caused to you here.
Regards
Jo Goodman
Head of Customer Service
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SUPPLIER'S RESPONSE Dhl International Time and Date 15:58:25 | Tue 5 Feb 13
Hello RGL,
I am really sorry for the wrong amount that was transferred.
As per our telecom
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