AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - Cancelled contract still being billed in July 2013 | #168951

Telkom
Cancelled contract still being billed in July 2013

Good day. I cancelled my account with Telkom in January and have been out of the country since then. They are still billing me and after countless phone calls and countless emails I have had no response. I am told the account is cancelled but they still bill me. I am in New Zealand at the moment and have to keep phoning and emailing. Every time I get a different email address and the same story the account is cancelled. The emails and phone calls made to Telkom started on the 23 February 2013. My wife originally went in to close the account in January and was told we had to email, this was done and still no response from Telkom. Zetta Bock told my husband the account was closed and so have many others. 19 emails in total have been sent to Telkom since February 2013. Could some one please help me. Regards Chris and Judy Davies. If they need to contact me they can email [Email Removed] or my wife [Email Removed] The contact number is 006444728867 Wellington New Zealand. I have continued to pay as I do not wish to be black listed.

Date:

Company: Telkom

Country: South Africa   City: Cape Town

Category: Telecommunications

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