AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Beware when you buy pre-paid data. You cant check | #168461

Vodacom
Beware when you buy pre-paid data. You cant check

I bought a prepaid data package and wifi router. You cant check the balance. When you call the 111 call center you are told to log in (which I was) to their web portal as they cant give you the balances. After speaking to 3 different people on the same call and going through the "security" check 3 times I was eventually cut off. I still don't know what my balance is. If I could, I would return this system and go with a service provider than provide service.

Date:

Company: Vodacom

Country: South Africa   City: 111

Category: Telecommunications

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