Hello klasieb,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Regional Office's supervisory team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:2420537
How can my faith be restored while this was the last communication I got. Been over a week now. I would like to cancel my contract thank you, not driving out the petrol to go to a shop and doing it. YOU still owe me over R2000 so for someone that is actually in debt to me it is pathetic the service and also the ammount of complaints you get shows me you are not very customer driven in your actions, or lack thereof.
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