Mtn
???

This was early this month, I wonder why they even bothered cause nothing will happen...

Hello NeedHelp,

Thank you for bringing this to our attention.

We invest in the training and development of our people in order for them to deliver good customer services. It is rather disappointing that you had this experience and we truly apologize for the inconvenience caused.

Kindly note that a billing query has been logged and for the amount to be refunded into your bank account.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Best regards
Mantoa
REQ: 2729206