AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Internet Connection | #165386

Cell C
Internet Connection

This is my 3rd complaint, I have a Cell C contract via Nashua Mobile, and I have very bad to no internet connection in the Hatfield area where I stay. I am aware that they are busy building a new tower, and that they want to put up a tower on the University of Pretoria Hatfield Campus's Natural Science Building but that is still far from being done. My last complaint was more than 3 months ago and they only phoned me regarding that today. The only solution that Cell C keep on telling me is that they are busy building that tower, but that does not help me for the next few months until it is working. I Cell C is not able to provide the service, they should allow us to cancel our contracts without any penalty payments.

Please don't send me an automated sms telling me my complaint has been logged and you are working on is, as that is at no help to me. You have a huge backlog on your complaints and will probably only be calling me in September.

Date:

Company: Cell C

Country: South Africa   City: Hatfield

Category: Telecommunications

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