AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Been three weeks and no response | #164691

Cell C
Been three weeks and no response

I logged an incident with Cell C and had no response up until I logged it on Hello Peter.
They then gave me a reference number (SD116619) and I was advise that the IT Department will contact me but I'm still waiting, and it's been three weeks.

My Initial Complaint: "I have a problem with my network coverage on my contract speed stick (although I was promised that I'll have 3G service). I can't use the Internet as it's permanently on EDGE. Month on month I'm wasting money because I'm paying for something I can't use."
I recently changed my number to CellC and I experiencing the same problem with my cell phone.

I only have the issue when I'm at home... TRULY FRUSTRATING!!!

Hopefully i'll get a response now because it seems they only respond when I log the complaints on HelloPeter.

Date:

Company: Cell C

Country: South Africa   City: Head Office

Category: Telecommunications

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