I HAVE BEEN HAVING PROBLEMS WITH MY BB9360 WHICH I TOOK ON CONTRACT WITH CELL C PMB, ITS 1 YEAR NOW AND THIS PHONE HAS BEEN SENT FOR REPAIRS 3 TIMES. NOW IN JULY I SENT THE PHONE IN AND IT WAS RETURNED UNREPAIRED AND WHEN I CALLED THEM 22.07 I WAS TOLD THAT THE PHONE IS "BER" BEYOND ECONOMICAL REPAIR MEANING THAT THERE IS PHYSICAL DAMAGE AND MOISTURE DAMAGE, WHEN I ASKED FOR PHOTOS OR A DETAILED REPORT I WAS TOLD THAT IT CANT BE GIVEN, THE LADY WAS TOTALLY UNPREPARED FOR THE QUESTIONS I ASKED. CELL C IS A RIP OFF CELL FONE COMPANY THEY DONT WANT TO REPAIR A PHONE UNDER WARRANTY AND THEY DONT WANT TO RELACE THE PHONE BUT I MUST STILL PAY FOR THE NEXT 12 MNTHS FOR A CELL PHONE THAT DOESNT WORK. THE STAFF ALSO ARE NOT VERY GOOD BECUASE THEY MAKE PROMISES THEY DONT KEEP. WELL DONE CELL C FOR SHOWING YOUR LOYALTY AND RESPECT FOR CUSTOMERS WHO HAVE SUPPORTED YOU LOYALLY FOR THE LAST 10-12 YEARS, ONCE MY CONTRACT IS OVER I AM CANCELLING BOTH MY CONTRACTS. GOOD BYE CELL C YOU RIP OFF
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