On the second of this month if I'm not mistaken I made a complaint regarding my over billed contract with Vodacom, they investigated the matter and the answer I got was I subscribed to something which has a double confirmation registry which I know its a because they cant provide me with a proof of that or were I signed for that and they cant even refund me my money, then they unsubscribed me from whatever that is that makes my premium high, now today 2013-07-18 I received my letter as usual for every month.
Now really I'm speechless I don't know what to do anymore because they said they cancelled that thing but this month here it is again I'm suppose to pay R 344.99 instead of R 149.00, so what makes me even more angry is when I called Voda customer care the lady I spoke with she told that the reason it is there is because it was cancelled this month so I'm gonna have to pay for it this month again.
Please help me
Regards
T.E Shuping
Account number:
Vodacom MyGig2
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