AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Online customer response = no response | #160204

Vodacom
Online customer response = no response

My Father passed away 6/6/2013 and I have been dealing with his matters on my mothers behalf. I sent an online customer support query to Vodacom asking how we are to deal with the cellphone, 3G contracts which he had in place, before I hand the matter over to the executor of the will. I explained the situation etc. It has been more than a month and no one has bothered to even acknowledge receipt of the online enquire let alone respond. In the interim a grieving widow has to concern herself with paying for contract which aren't even hers from a cellular company with the hllarious slogan "For you". It's disgusting how callous and greedy these ppl can be

Date:

Company: Vodacom

Country: South Africa   City: Online Customer Support

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google