AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Data | #139987

Vodacom
Data

I got an sms on the 7th July saying my data bundle has run, normally all good and well but no, this time I had started off with from the 3rd saying data will be depleted soon which I checked then and saw I had 65.46mb expiring 31/07/2013, 58.47 expiring 30/06/2013 and on the 7th when I checked, it said I had 30.59mb expiring 31/07/2013, 58.47 expiring 30/06/2013, in the period after receiving this sms, I used roughly 50mb and switch Internet off, later in the night I receive an sms saying my data is depleted which makes no sense to me so I call the next day to find out and your data division has no flipped explanation as to why my data disappeared except their own stupid theories, I am a customer, my data hasn't been finished but now I have to pay out of bundle fees and no one knows where my data is. Also my data used to use the old data first now conveniently it uses new data first then old data, bunch of with this new model customers for what they should be receiving in the first place, this isn't a rollover option, this is a make more money vodacom thieving option

Date:

Company: Vodacom

Country: South Africa   City: Data services 155

Category: Telecommunications

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