AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Samsung S3 Mini repairs not conducted properly | #134823

Cell C
Samsung S3 Mini repairs not conducted properly

After 5-6 weeks the on/off button of my Samsung Mini S3 started giving problems - a touch to the button would result in the phone rebooting. Cell C (La Lucia Mall) sent the handset to Johannesburg for repairs. After 3 frustrating weeks of trying to conduct my business on an old Nokia courtesy handset I got my Samsung back.

After 24 hours the button started doing exactly the same thing again! Cell C say they need to send it back to JHB again for another 3 weeks and they can't issue me with a smart phone while I wait. I simply cannot operate without the functionality of a smart phone for another 3 weeks. Is there anything that Samsung or Cell C can do to help me?
Regards
Andy P

Date:

Company: Cell C

Country: South Africa   City: La Lucia Mall

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google