REFER TO MY PREVIOUS COMPLAINT, SOMEBODY DID PHONE ME TO SAY THEY WILL LOOK INTO THE MATTER AND GET BACK TO ME, IT IS NOW 3 WEEKS LATER AND SINCE THEN I PHONED SEVERAL TIMES TO HEAR WHAT ARE THEY GOING TO DO AND EVERY TIME THEY PROMISE THEY WILL GET BACK TO ME THAT SAME DAY STILL BUT AS OF YET I HAVE NOT HEARD ONE WORD FROM ANYONE AT MTN!!! I DID GET MY "NEW PHONE" THIS MONDAY THE14TH BUT IT FREEZES AND THE BATTERY DOES NOT LAST 10 HOURS, I WENT TO THE SHOP AND THEY SAID ITS A REFURBISHED PHONE AND HAS TO BE SEND BACK AGAIN! AND THE STORE PROMISED ME COMPENSATION BUT AS OF YET HAVE NOT HEARD OR GOT ANYTHING FROM THEM REGARDING THAT AS WELL! HONESTLY MTN YOU AT CUSTOMER CARE AND YOU MAKE PROMISES THAT YOU NEVER KEEP!!! I WANT THIS MATTER SORTED OUT ASAP! SHAME ON YOU FOR THE WAY YOU TREAT YOUR CUSTOMERS BUT WHEN ITS TIME FOR THE DEBIT ORDERS YOU NEVER FAIL TO MAKE A MISTAKE...
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