AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - Mtn does not answer their phone and give feedback | #131527

Mtn
Mtn does not answer their phone and give feedback

3.06.13 i went to mnt to buy a Samsung N8000 tablet. I spoke to Christian Swart. while assisting me, he helped 3 other people.- so much for personal attention, more like distracted attention. My B/F said its good for him to be able to help so many people at once, but i don't like it at all, because he does not concentrate on what he is doing.
He only sent me the contract on the 6.10.13 18:43 via email and asked to fill it in and sent it back to Christian 07.10.13 09h04. I phoned mtn during the week to find out if they sent&found the contract, and NOT ONCE answered their phone. (083 869 1481 AS ON THEIR WEBSITE).
I phoned them Thursday from 5-6 not once did they answered. i phoned them Friday from 4 - 6 not once did they answer. I was driving home with my friend during that time.
A week later i went to mtn, got poor services and empty promises. while helping me Christian walked away helped someone else. Just left me there and said he's going cash up. so i left, I phoned to find out the progress on tablet&still do they not answer the phone. Its so frustrating! They don't answer phone, give bad service. its 10.06.2013 and still awaiting phone call on update of tab. Reg. Sunel

Date:

Company: Mtn

Country: South Africa   City: PAARL

Category: Telecommunications

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