AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Disgusting Marketing campaign by Vodacom | #127800

Vodacom
Disgusting Marketing campaign by Vodacom

Hi there, i keep on receiving "CB Messages" - messages that indicates the amount of percentage/discount i get from making phone calls at any time. I find this initiative rather disgusting because, all these messages start as early as 4:00am through-out AFTER MIDNIGHT!! Its extremely shocking that, they do not even display a mere OPT-OUT, all these has led to huge disomfort of using my handset, hence it is always on silence and this has led to important missed calls. Twice, i have called your Call Centre and two separate Agents told me, there is nothing they can do from their side as these irritating sms's are computer generated. I found this reply mediocre, hence i pursuit this relevant platform for due attention and convenience.

Now, here is what i want to see happening - Can someone take ownership from this institution n ensure i will not ever be irritated & harassed by this pointless sms's i do not need??

Stop harassing long serving customers
Thank you
Dkay13

Date:

Company: Vodacom

Country: South Africa   City: Head Office

Category: Telecommunications

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