» Telecommunications » Complaint / review: Mtn - Incompetence, disgusting service, incorrect billing | #291709

Incompetence, disgusting service, incorrect billing

As per your response 13:29:03 | Tue 17 Dec 13
"Kindly note that if you are experiencing signal issues everywhere, it may not be a coverage issue, it may be a handset related issue in which case the handset would have to be sent in for assessment."

Complaint I sent 2 complaints ago, Mon 18 Nov
"Iv had my contract with Mtn just over a year, there is constantly never any signal (I receive missed call notifications and voice mail messages without and call or missed calls constantly) The network is often unavailable to make calls. Messages - SMS, Whatsapp, BBM etc can take hours to deliver.
Iv been told previously that its my phone that is the issue by mtn but multiple times Iv put the same sim card in different phones and had the same issues."
This shows a complete incompetence in the ability of Mtn to manage accounts with them. and now iv been over charged Acc. A4433436 Total R596.43 on calls when I never have signal to make calls.

A stop order is been put on this account till I have complete resolve. I demand a cancellation of this account immediately.
I would like the contact number of an account manager.


Company: Mtn

Country: South Africa   City: South Africa

Category: Telecommunications


Only registered users can leave comments.
Please Register on our website, it will take a few seconds.

Quick Registration via social networks:
Login with FacebookLogin with Google