AfricaComplaints.com » Telecommunications » Complaint / review: Autopage - 4th time lucky for correct billing? | #113883

Autopage
4th time lucky for correct billing?

This is the 4th time I'm being billed incorrectly, when will you people ever get things right?
It seems there needs to be a big shake up in systems in Altech Autopage as I'm really not accepting that I have to watch my bank account like a hawk just in case you decide to money off me again.
I got my May invoice yesterday and as in previous months you have overcharged me, and billed me for a phone it was agreed i got FREE if i renewed my contract with you. Now every 2 months you try the money from my account and I suppose hope like I dont see it. How many other people are you doing this to?
Every time I go to the Facebook group all I see is complaints of your service, isnt it about time you did something about it?
I have spoken to Nicole and she has given me a reference of A1305174882, and said she would refer this to Najma who begged me last time not to go the HelloPeter route. But seriously when i have to check my bank account every month and spend money every 2 months to at you to credit me for my cellphone, it's not worth it, and NO I am not a satisfied customer, and I want to know what you're going to do about it!!!

Date:

Company: Autopage

Country: South Africa   City: Midrand

Category: Telecommunications

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