My accounts have been barred without correspondence before they have done so which is the least of my problems at the moment. Mtn now insists that I have an outstanding amount of R7000.00 on my account as they had the wrong banking details - I received statements every month from Mtn obviously under the impression that they are debiting the correct account as I had to provide them with a stamped bank statement when applying for the contract. I then proceeded to ask for my original contract copy that I had written out as they are saying I must have provided the wrong bank details and that the stamped bank statements must have had the wrong account number too. I was speaking to a lady by the name of Kedibone Mkwanazi who has assured me that she will sort out my query when I walked into 14th Avenue to dispute it - she at first sent a typed out contract copy which is not what I asked for as whoever typed that out could have made a mistake and now is being made into my problem - Kedibone has however stopped responding to me and now I have to take this further than Hello Peter and Mtn. VERY UNHAPPY!! Still waiting since March and its May already!!!
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