A WHILE AGO MY WIFE AND I HAVE BOUGHT A BED FROM DIALABED IN KEY-WEST AREA
SINCE THE 7/01/2013 THIS BED HAD STILL NOT YET ARRIVED, I HAVE PAID CASH AND I PAID FOR THE DELIVERY AS WELL
WE HAVE BEEN PHONING AND PHONING AND EACH TIME THESE LAZY INCOMPETENT PEOPLE THAT IS WORKING THERE HAVE ANOTHER STORY TO ADD TO THE ONE THEY HAVE TOLD US JUST THE DAY BEFORE. THEY DON'T PHONE BACK AS THEY PROMISE TO, THE EXCUSES HAS COME TO THEY DON'T HAVE A TRUCK OR THE BASES OR THE MATTRESS, EVEN THEIR HEAD OFFICE DOESN'T WANT TO SPEAK TO ME NOR MY WIFE ALL THEY CAN SAY IS TO CALL THE CALL CENTRE THEY WILL ASSIST YOU
HOW MANY TIME DO WE NEED TO PHONE THEM AND GETTING THE SAME ANSWER WITH NO LUCK AT ALL, THIS HAS BEEN 2 MONTHS AND 4 DAYS GOING ON NOW I WANT A REFUND BUT THEY REFUSE TO GIVE THAT TOO, OFFERING ME 2 EXTRA PILLOWS ONCE THE BED DO ARRIVE AT MY PLACE, 2 PILLOWS AIN'T GONE SOLVE THIS ISSUE WITH THESE INCOMPETENT EMPLOYEES I THINK ONE SHOULD HAVE THE POWER TO DO MORE WHEN IT COMES TO RETAIL COMPANIES BREACHING CONTRACT THAT THEY HAD PUT IN PLACE THEMSELVES AND CAN NOT COMPLY BY, THEY ARE VERY STRICKED WHEN IT COMES TO US BREACHING CONTRACT
I'LL NEVER EVER DO BUSINESS WITH THEM.
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