I purchased a bed online specifically to avoid the hassle of going to a store, but my experience has been nothing short of frustrating. The warehouse was given the wrong delivery address, and instead of resolving it efficiently, I had to make several phone calls to chase updates. Despite all this, ...
We purchased a king size Restonic pocket spring delux bed in October 2013 and we have been experiencing severe back pain and the bed has split on both sides. We reported the matter to the stre manager on 17/12/2013 and have been given the run around since then. I will not pay whatsoever to have my ...
In May 2013 we complained about bad service from Dial a Bed, and buying a bed and the springs etc. They exchanged the mattress for a different make, giving us an ONLY option to take a restonic mattress. The lady at the shop told us that that was our only option and they did not have the original ...
I have purchased a Sealy 3 months ago and it has sagged. I reported this to the sales man and they informed be that they do not deal with this as the warranty is with sealy. The bed is 3 months old!!! A person from sealy have contacted me but have not resolved the issue. I do not know what is ...
I purchased a bed on Saturday 1st February and was told to expect delivery on Monday the 3rd, however there has been no delivery and One phone call and Ronnie confirmed the truck was running late in the morning and thereafter the phone "suddenly" stopped working so we could not get hold ...
Bought a bed on the 5th of January 2014. was told it would be delivered in the last week of January and that they would phone us to keep us updated. didn't hear a thing from Dail A Bed, so went to shop on the 30th to find out what is happening. we were I formed that there is no stock in the shop ...