Complaint / review / scam report
Groupon SA
Orthopedic pillow and mattress The merchant

I bought vouchers for Orthopaedic Memory Foam comport pillows on the 27th of November.
When I received them they were not what was advertised, they were cheap memory foam chips.( absolute rubbish). I phoned about them and also sent an email to Groupon. The lady said that they would collect the pillows and replace them with the correct pillows.
They were collected from my home on the 4th January 2013 by "CourierIt "
I was told by Groupon they would replace them with the correct product.
To date (4th March ) I have not received the correct pillows
I saw Ryan Owner from Orthopedic pillow and mattress at the Homemakers fare yesterday.
He said that memory foam "chip" pillows were advertised. He said they specially made chip pillows for Groupon. I said no definitely, Orthopaedic Memory Foam comfort pillows advertised..
He said I would have to do a refund with Groupon and he would give me two pillows for R699, 00.
This is totally unacceptable. The offer is for Orthopaedic Memory Foam comfort pillows, valued at R1, 249.00. What rubbish, . They sell two for R699.00.
That is the real memory foam pillows. Not the rubbish supplied. and advertised.
Disgusted. Remember word of mouth.
Author: lolly

Offender: Groupon SA

Country: South Africa   Region: All Country   City: Nation wide

Category: Advertising


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