Complaint / review / scam report
Resolution Health Medical Scheme
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I was in a car accident in february 2013 (this year) I have problems with my shoulder from it (it is mentioned in the medical report, but not that I HAVE TO see a specialist for it immediately or even at all), now that I want to have my shoulder looked at and get help on fixing it, the medical aid refuses to pay!!! And when I phoned to find out if an x ray would be covered, the call centre person said yes. But now I am told they won't pay for it because I didn't get a pre authorisation! But the call centre perso didn't tell me to get one! So what now?

Offender: Resolution Health Medical Scheme

Country: South Africa   Region: All Country   City: Roodepoort

Category: Health & Medicine


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