Complaint / review / scam report
First National Bank
Bank AUTOMATICALLY lowers limit to R200 per day

After all their advertising, FNB has a useless Internet Banking system.

I tried to pay prepaid to Vodacom for R499.00. The transaction was unsuccessful, apparently due to the bank's system having AUTOMATICALLY reduced my limit to a highly impractical R200.00 per day! This is apparently a "security feature"?!

Now they say they cannot t fix it and I must live with it?!!!! They also refused to refer me to a senior person.

When I treated to report it on Hello Peter, the answer was "Your're welcome".
When I threatened to close the account, I was told "Its your choice".

There was no will whatsoever to solve the problem.

Before you believe their advertising, be aware of this lack of approachability and incompetence.
Author: Frikkie4563


Offender: First National Bank

Country: South Africa   Region: All Country   City: Hartebeespoort

Category: Business & Finance

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