GOOD DAY
MY HUBBY AND I JOINED CHARTIS, FOR THEIR HOSPITAL CASH BACK PLAN DURING THE MONTH OF FEBRUARY . THE PERSON THAT CALLED DID EVERYTHING TELEPHONIC ALLY AND STATED THAT THE POLICY STARTS WORKING IMMEDIATELY . ON THE MONTH OF MARCH I WAS ADMITTED TO HOSPITAL FOR FOR DAYS, AFTER BEING DISCHARGED MY HUBBY CALLED THEIR OFFICES ON THE 0860 112 077 NUMBER . FOR OVER 3 DAYS HIS CALL IS BEING TRANSFERRED TO CLAIMS DEPARTMENT WHERE IT JUST RINGS CONTINOUSELY, HE HAS CALLED THEM NUMEROUS TIMES AND ITS THE SAME STORY, PLEASE HOLD WE LL TRANSFER YOU TO THE CLAIMS DEPARTMENT AND NO ONE EVER PICKS UP THE PHONE . AM STARTING TO WONDER IF THUS COMPANY REALLY EXIST? OR THEIR JUST SCAMMING PEOPLE? THEY ARE QUICK TO MAKE A SALE BUT WHEN IT COMES TO CLAIMING THEY ARE NEVER AVAILABLE . PLEASE INTERVENE ON THIS MATTER BEFORE WE TAKE IT TO THE LAWYERS AND SUE THEM FOR GIVING FALSE INFORMATION ON TV, THEY ALWAYS DEBIT ON HIS ACCOUNT EVERY MONTH AND WE ARE REALLY SICK AND TIRED OF THEIR POOR SERVICE . WHERE IS THE MONEY GOING IF THIS IS HOW THEY WORK WHEN ITS TIME TO PAYING UP???
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