I WAS CONTACTED BY BIANCE ON WED 30/1/13 TO ADVISE THAT I WILL NOT BE REFUNDED. ACCORDING TO THE RECORDS MY CARD WAS HANDED BACK TO ME ON 14/11/12 AT 07:08 AT THE ATM. SHE NOW STATES THAT I WITHDREW MONEY WITH THE SAME CARD AT KLEINFONTEIN SQUARE, VOORTREKKER STR., 3KM FROM WHERE I WAS. THIS IS NOT TRUE AS MY CARD WAS SWALLOWED BY THE ATM, BUT FNB IS NOT GOINT TO SEND SOMEONE TO RETRIEVE MY CARD FROM THE ATM TO PROVE MY INNOCENCE. MY HUSBAND AND I, ACCORDING TO HER AT 7:08 TOOK MY CARD, RAN TO MY CAR, CLIMBED IN, STARTED THE CAR, REVERSED INTO THE ROAD, RACED TO KLEINFONTEIN SQUARE (WHERE EVER THAT IS), PARKED THE CAR, CLIMBED OUT, LOCKED THE CAR, RAN TO THE ATM, INSERTED MY CARD AND WITHDREW THE R3000. THIS ALL TRANSPIRED IN PEAK TRAFFIC!! THIS IS IMPOSSIBLE FOR EVEN THE BEST CRIMINAL TO ACCOMPLISH. MY MONEY WAS WITHDRAWN FROM MY ACCOUNT. MY ONLY PROOF IS THE FACT THAT THE ATM SWALLOWED MY CARD AND NEEDS TO BE RETRIEVED FROM THAT ATM.. EVEN IF THE MACHINE DIDN'T AS SHE STATES, IT IS IMPOSSIBLE TO HAVE WITHDRAWN THE MONEY FROM ANOTHER ATM IN THE TIME FRAME AS 5MINUTES LAPSED BETWEEN THE TIME I RECEIVED MY CARD ACCORDING TO HER AND THE MONEY WAS WITHDRAWN AT 07:13.
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